SHIPPING
At Create The Culture, each item is made-to-order with care and attention to detail. This allows us to provide you with unique, custom pieces tailored specifically for you. Because of this, our production time is longer than typical ready-to-ship items.
Production Time:
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All orders take a minimum of 2 weeks to produce before they are ready to ship.
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Please allow additional time during peak seasons, holidays, or for complex custom orders, which may take longer.
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If you require your order sooner than the standard 2-week timeline, a rush fee will apply. The rush fee ranges between 20-50% of the order's total value, depending on the complexity of the work, materials, and expedited timelines. This fee cannot be waived as it ensures priority handling over other orders. Please email us at info@createtheculture.shop before placing your order to confirm availability. A custom invoice including the rush fee will be sent to you for approval and payment.
Shipping Costs
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Free Shipping: Orders over $200 qualify for free standard shipping within the United States.
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Standard Shipping: For orders under $200, shipping rates are calculated at checkout based on your location and order size.
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International Shipping: We are happy to offer international shipping. Rates and delivery times vary by destination and will be calculated during checkout.
Order Confirmation & Tracking:
- You will receive an order confirmation email immediately after your purchase.
- A shipping notification with tracking details will be sent once your order is completed and ready to ship.
Order Processing:
- All orders are processed in the order they are received. We do our best to prioritize urgent requests, but production time remains the same due to the handcrafted nature of our items.
Thank you for your patience and understanding. We are committed to delivering beautifully crafted pieces, and we want you to love your order as much as we love making it for you!